Dear Valued Customers,
We hope this message finds you in great spirits. We would like to take a moment to inform you about our upcoming holiday schedule and important updates at Carbonal.
Holiday Schedule: We will be observing the Mid-Autumn Festival and National Day holidays from September 29th to October 5th, 2023. Our team will resume regular operations on October 6th, 2023.
Emergency Contact: During this holiday period, while we cherish our time with family and friends, we understand that your needs may require immediate attention. To serve you better, we will periodically check our emails at firstname.lastname@example.org. Please don't hesitate to reach out if you have urgent inquiries or require assistance.
Production Capacity and Delivery Times: We are pleased to report that our carbon rim production remains stable, and our delivery times are currently within 30 days. However, looking ahead to the months of October, November, and December leading up to Christmas 2023, we anticipate a surge in demand that may affect our production capacity. To ensure you receive your orders promptly, we kindly request that you place new orders as early as possible. This will allow us to manage production efficiently and offer you expedited delivery dates.
We deeply appreciate your continued trust and support. At Carbonal, we are committed to delivering high-quality carbon fiber road, mountain, gravel, and TT bike rims & wheels that exceed your expectations.
Please do not hesitate to contact us with any questions or requests. Your satisfaction is our top priority.
Warm regards from the entire Carbonal team.